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Owners of Fitbit Ionic smartwatches warned of the danger of burns

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According to the US Consumer Product Safety Commission, there have been more than 100 reports of burns potentially caused by Fitbit’s “Ionic” smartwatches. Following these reports, the owners of these models have been instructed to stop using them in order to avoid further problems of this nature. It’s not yet known what could be causing this problem, but it seems that the burns are a direct result of the battery overheating.

A total of 115 burn cases have been reported in the United States and another 59 in the rest of the world. Most of these watches do not have this problem, but a small percentage of them can pose a danger to the physical integrity of their users.

Users suffering from these burns have been urged to contact Fitbit and request a refund. In addition to the refund, owners of defective smartwatches will also be able to claim a 40% discount on the purchase of a new smartwatch from the North American brand.

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According to Fitbit, these watches were released from September 2017 to December 2021, and production was halted in 2020 due to several reports of complications with the device. Some of these instances of overheating have even resulted in 3rd degree burns, making this smartwatch highly inadvisable.

Even owners of smartwatches of this model who have not encountered any type of problem yet should seriously consider stopping using them, just as a precautionary measure. This does not imply that all of these watches will have the same defect, but the risk, although small, is real.

Anyone interested in returning their Fitbit Ionic can go to Fitbit’s website, where you’ll find a section dedicated to returning the product, with instructions on what to do. On the same site, you can also access a question and answer section that will help you clarify some of the doubts you may have regarding this whole process.

Source: independent

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